Shipping Policy

We ship through a third-party fulfillment provider that utilizes a variety of carriers, including Purolator, UPS, Canada Post, and USPS. We may choose a shipping provider based on delivery times and fees. US orders have additional requirements. Please read our return policy for more info.

Please allow 2 - 3 business days for processing of order.

Canada:

1. Regular Shipping: Starting at $20 - Free over $150 for regular price, or $250 for sale items
2. Express Shipping: Item dependent

United States:

1. Regular Shipping: Starting at $20 - Free over $150 for regular price, or $250 for sale items
2. Express Shipping: Item dependent

All shipping fees are non-refundable, and are listed in Canadian Dollars. Free shipping rates are valid on pre-tax amount.

Return Policy

Items that are unwashed, unaltered and unworn carrying the original tags can be returned within 14 days of fulfillment for a refund or exchange. Clearance and discounted items are not eligible for returns.

For International orders, when shipping your return, please ensure that the description of goods states: “Goods returning to Canada" and it is shipped to our US returns address.

This is essential to prevent customs delays. Wei’s does not cover any costs associated with return shipping. You can view our full Refund Policy here.

Ariat Women's Hilo Shoes Sizing Guide

Ariat Women's Hilo Shoes Sizing Guide

Ariat Women’s Hilo Shoes are designed with a true-to-size fit that focuses on lightweight comfort and everyday versatility. Most customers at Wei’s Western Wear find their regular shoe size works perfectly, whether they’re choosing a bold statement style or a classic casual option. The Hilo’s flexible construction and cushioned footbed make it an easy slip-on for all-day wear, from running errands to long days on your feet.

Popular styles like the Hilo Doodle Mustard Steer Heads Shoe, Casual Shoe Hilo Chimayo, and Hilo Shoe Cream Corduroy all share the same reliable fit, though materials can slightly affect feel. Fabric and corduroy versions may feel softer right out of the box, while patterned or canvas styles can feel snug at first and relax with wear. If you’re between sizes or plan to wear thicker socks, sizing up half a size can provide extra comfort without sacrificing support.

Overall, Ariat Hilo shoes offer consistent sizing across colorways and patterns, making them a dependable choice no matter which design fits your style.

How to Measure

Fit & Sizing

• True to Size: Many users report that the Ariat Hilo shoes fit true to size.
• Half Size Up: Some customers recommend sizing up by half a size for a more comfortable fit, especially if you plan to wear thicker socks or have wider feet.
• Width: The shoes are available in standard (B) width.