Warranty Claim

Use this form if an item you ordered online arrived damaged or has developed a defect. Fill in as much as you can — the more detail we have up front, the faster we can sort it out.

Your details

Name

Phone number

Order & product

Order number

Product name and size

Purchase date

Where the item shipped

Ship-to province or territory

Ship-to postal code

The problem

Describe the defect

Tell us what went wrong, when you first noticed it, and how the item had been worn or used.

Country/region

Warranty Claim